Privacy Policy

Testimony School ("we," "us," or "our") is committed to protecting the privacy of our website visitors, students, parents, staff, and users of our WhatsApp Cloud API services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit testimonyschool.sc.ke or interact with us via WhatsApp.

1. Information We Collect

• Personal Information: When you submit forms (e.g. contact, admissions), we may collect your name, email address, phone number, and any other information you provide.
• WhatsApp Communications: When you message us via our WhatsApp Business Account, we collect your phone number, message content, and any shared media.
• Usage Data: Non-personal information such as IP address, browser type, device info, pages visited, and time on site — collected via cookies.
• reCAPTCHA Data: Our forms use Google reCAPTCHA to prevent spam. This collects device and behavioural data as outlined in Google's Privacy Policy.

2. How We Use Your Information

• Respond to your inquiries or messages submitted via the website or WhatsApp.
• Provide information about our school programs, events, or services.
• Process applications or event registrations.
• Improve our website and WhatsApp services by analysing usage patterns.
• Ensure website security through tools like reCAPTCHA.
• Send notifications via WhatsApp to users who have opted in.
• Comply with legal obligations or school policies.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Google — for reCAPTCHA v3 verification. See Google's Privacy Policy and Terms.
• Meta (WhatsApp Cloud API) — to enable communication. See Meta's WhatsApp Privacy Policy.
• Email service providers (e.g. Google Mail) to send communications from form submissions.
• Legal authorities if required by law, court order, or to protect the safety and rights of the school community.

4. WhatsApp Cloud API Data

When you message us on WhatsApp:

• Your phone number, message content, and any shared media are processed by Meta in accordance with their Privacy Policy.
• Messages are end-to-end encrypted — only you and us can access the content.
• You can opt out of WhatsApp messages at any time by contacting us or blocking our number.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience and analyse usage. You can manage preferences through your browser settings.

6. Data Security

We implement reasonable security measures including encryption for WhatsApp messages and secure storage for form data. However, no system is completely secure.

7. Your Rights

Depending on your location, you may have rights under data protection laws (e.g. GDPR, CCPA), including:

• Accessing or correcting your personal information.
• Requesting deletion of your data.
• Opting out of WhatsApp communications or website cookies.
• Objecting to or restricting certain data processing.

To exercise these rights, contact us at info@testimonyschool.sc.ke.

8. Data Retention

We retain personal information only as long as necessary. Contact form data is kept for 1 year; WhatsApp message data is retained as needed to provide support.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices — please review their policies before sharing information.

10. Children's Privacy

Our website is not intended for children under 13 without parental consent. If we learn we have collected such data inadvertently, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date.

12. Contact Us

For questions about this policy or to exercise your data rights:

• Email: info@testimonyschool.sc.ke
• Phone / WhatsApp: (+254) 053 206 2714
• Address: P.O. Box 2134-30100, Eldoret, Uasin Gishu County, Kenya.