Privacy Policy

Last Updated: 28th June, 2025

Testimony School (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, students, parents, staff, and users of our WhatsApp Cloud API services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website https://testimonyschool.sc.ke or interact with us through our WhatsApp Business Account. By using our website or WhatsApp services, you agree to the practices described in this policy. If you do not agree, please do not use our website or WhatsApp services.

1. Information We Collect

We collect information to provide and improve our services, including our website and WhatsApp Cloud API communications. The types of information we collect include:

• Personal Information: When you submit forms (e.g., contact form, job application), we may collect your name, email address, phone number, and any other information you provide (e.g., messages or inquiries).
• WhatsApp Communications: When you message us via our WhatsApp Business Account, we collect your phone number, message content, and any media (e.g., images, documents) you share.
• Usage Data: We collect non-personal information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site. This is collected via cookies and similar technologies.
• reCAPTCHA Data: Our contact form uses Google reCAPTCHA v3 to prevent spam. This collects device and behavioral data (e.g., mouse movements, IP address) to verify you are not a bot, as outlined in Google’s Privacy Policy and Terms of Service.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or messages submitted via the website or WhatsApp.
• Provide information about school programs, events, or services.
• Process event registrations, applications, or other requests.
• Improve our website and WhatsApp services by analyzing usage patterns.
• Ensure the security of our website through tools like reCAPTCHA.
• Send notifications or updates via WhatsApp (e.g., event reminders, school announcements) to users who have opted in.
• Comply with legal obligations or school policies.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: We work with third-party providers to operate our website and WhatsApp services, such as:
  • Google (for reCAPTCHA v3), which processes data to verify human users. See Google’s Privacy Policy and Terms of Service.
  • Meta (for WhatsApp Cloud API), which processes messages and related data to enable communication. See Meta’s WhatsApp Privacy Policy.
  • Email service providers (e.g., Google Mail) to send communications based on form submissions.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of the school or its community.
• School Community: With your consent, we may share your information (e.g., name, photo) in school publications, such as newsletters or event recaps.

4. WhatsApp Cloud API Data

Our WhatsApp Business Account uses the WhatsApp Cloud API, hosted by Meta, to communicate with you. When you message us on WhatsApp:

• Your phone number, message content, and any shared media are processed by Meta’s servers in accordance with their Privacy Policy.
• We use this data to respond to your inquiries, send school updates, or provide support (e.g., event reminders, fee notifications).
• Messages are end-to-end encrypted, meaning only you and us can access the content. However, Meta may collect metadata (e.g., message timestamps) to improve their services.
• You can opt out of receiving WhatsApp messages by contacting us or blocking our WhatsApp number.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings. For details on reCAPTCHA data collection, see Google’s Privacy Policy.

6. Data Security

We implement reasonable security measures to protect your information, such as encryption for WhatsApp messages and secure storage for form data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA), including:

• Accessing or correcting your personal information.
• Requesting deletion of your data.
• Opting out of WhatsApp communications or website cookies.
• Objecting to or restricting certain data processing.

To exercise these rights, contact us at info@testimonyschool.sc.ke.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, contact form data is kept for 1 year to respond to inquiries, and WhatsApp message data is retained as needed to provide ongoing support.

9. Third-Party Links

Our website may link to external sites (e.g., payment portals, social media). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

10. Children’s Privacy

Our website and WhatsApp services are not intended for children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without consent, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date. Your continued use of our website or WhatsApp services constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

• Email: info@testimonyschool.sc.ke
• Phone: (+254) 053 206 2714
• Address: P.O. Box 2134-30100, Eldoret, Uasin Gishu County, Kenya.

For WhatsApp-specific inquiries, message us at (+254) 053 206 2714 or email us at info@testimonyschool.sc.ke.